I sit down with Glenn Kelman, CEO, and Michael Young, CTO of RedFin, as we talk about this real estate industry disruptor. RedFin lets people buy and sell real estate online without paying real estate agent commission fees (or, at minimum, greatly reduced fees). But that's not the only way that they are shaking up real estate markets. They are trying to change how the industry is compensated, which will, Kelman says, increase customer satisfaction with the process.