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A Snapshot of the Marketing Business

Richard Edelman:

delman and Boston Consulting Group co-sponsored a dinner on Wednesday to explore media convergence and new ways to communicate with the consumer. Attendees included important marketers (AstraZeneca, Pfizer, GE, Citigroup, Delta Airlines, Dannon), communications firms (Y&R, BBDO, Razorfish) and media companies (AOL, Yahoo, Dow Jones, VH1, Conde Nast, Walt Disney). Here are a few of the key findings from the event:
  1. Ideas are paramount. Too much time is spent on where to communicate, not enough on what to talk about. Ideas can be gathered by listening to stakeholders and consumers online.
  2. The new sweet spot for video content is a 3-4 minute segment, between long form (movie) and short form (30 second spot). This is the average length of segments on YouTube.
  3. The web has scalability issues for major marketers. TV is still perceived as necessary to reach a mass audience for brand building, while the web is fine for a small advertiser focused on product choice/sales. TV is also seen as offering predictable sales results, key to a food business with a need to forecast production precisely. Of course there was a loud dissent from Wenda Harris Millard of Yahoo who described TV ads as “spray and pray.”
  4. There is further proof of Linda Stone’s adage, "The World of Continuous Partial Attention". Thirty eight percent of those watching the Oscars on TV were also on-line. People may be watching TV but are watching TV differently.

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